Efforts to support accessibility

The Word takes the following measures to ensure accessibility:

• The website can be navigated using a keyboard
• Alternative text has been supplied for images
• Colour contrast has been audited and meets accessibility standards.
• Headings have been ordered logically
• Users can listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
• We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Despite our best efforts users may experience some issues. This is a description of known accessibility issues. Please contact us if you observe an issue that is not listed.

There are some instances of images used for text
There may be instances of images used for text where it is unavoidable. This is mainly due to the text being part of the branding and containing effects that cannot be replicated using text. In these cases a description and alternative text has been included to aid accessibility.

Technical Information about this website’s accessibility

South Tyneside Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

• On some pages, the i tag is used to format text. This doesn’t meet WCAG 2.1 success criterion 1.3.1 (info and relationships).
• There are some limitations on resizing text and zooming due to the complex nature of the design and content.

We are continuing to work through accessibility issues. We are making sure any new content or digital services we build meet accessibility standards.

Assessment methods

The Word assessed the accessibility of this site using the following method(s):

• Self-evaluation: the site was evaluated internally by the company or organization.